Privacy Policy

TN Shipping Inc. ("we", "us", "our") respects your privacy and is committed to protecting personal information you share with us. This policy explains how we collect, use, disclose, and safeguard personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

We collect personal information you voluntarily provide through our website, email, or sales conversations, including: name, business email, phone number, company name, shipping volumes, and any details you include in inquiry messages. We also collect limited technical information (IP address, browser type, pages visited) via standard server logs and analytics.

We use personal information to: respond to inquiries, prepare quotes, deliver and improve our services, fulfill contractual obligations, comply with legal requirements, and send service-related communications. We do not sell personal information.

We may share information with trusted service providers (e.g., hosting, email, CRM) who are contractually required to safeguard it, with carriers and partners as necessary to fulfill shipments, or where required by law.

We use reasonable physical, organizational, and technological safeguards to protect personal information against loss, theft, and unauthorized access, disclosure, or modification.

We retain personal information only as long as necessary to fulfill the purposes described above or as required by law.

You may request access to, or correction of, the personal information we hold about you, and you may withdraw consent at any time, subject to legal or contractual restrictions. To exercise these rights, contact our Privacy Officer at dispatch@tnotchshipping.com.

We use essential cookies for site functionality and may use analytics cookies to understand site usage. You can disable cookies in your browser settings.

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.

TN Shipping Inc. — Privacy Officer
4123 Belgreen Drive, Ottawa, ON, Canada
Email: dispatch@tnotchshipping.com
Phone: (438) 451-5355